“My wife and I were based in Shanghai at the time we started to think about buying a home back in Perth, Australia to move into when we return. We found Zana through recommendations on a local website.
From the very first email she sent, we knew Zana was a very knowledgeable professional buyers agent, focused on meeting our needs. She over-communicated on every detail, making sure that all discussions she had with other real estate agents, settlement agents and banks were documented and that we knew what was happening at each step. This was just the assurance we needed as we were buying the home without seeing it with our own eyes.
My wife and I had quite particular requirements for our new home, but Zana was quick to anticipate our needs, allowing us to quickly narrow down the search. Her attention to detail was fantastic. No stone was left unturned.
We were not pressed for time to buy the house, but the whole process of searching and negotiating with the seller, which Zana facilitated, went so smoothly that we made an offer within 3 weeks of contacting her, and the keys were handed over within 1 month after that.
Zana also put us in contact with the best bankers, settlement agents and rental agents, which added to our peace of mind and made everything run without any problems.
Zana’s reputation is definitely well deserved and we would recommend her to anyone wanting to buy a home in Perth.”