“We bought our first home after we were in Perth for around 2.5 years. We were lucky to have Zana van de Graaf, our buyer’s agent which made buying property not so difficult. Buying property in Perth is not so simple either. We were both working when we were doing the house hunting, and it became worse as I have to fly in fly out to my work place which brought much limited time for us to attend the house viewing.
Zana introduced herself as property buyer’s agent and honestly this was not familiar for us as this is uncommon in Asia, especially Jakarta, the city which we both originated from. After Zana patiently briefed us the duties and responsibilities of her position, we came to the decision to engage her as our buyer’s agent. Attending a limited house viewing after a week of the first meeting with Zana, we found our dream house which closely met to all of our expectations. We gave Zana the instruction to follow up the house which we liked and she acted quickly, sent her responses and views about the house and future growth of the area before she then contacted the selling agent to arrange the next viewing together with us.
You would not end with regrets for sure to use her property buyers services, even lucky and happy feeling will rise at the end of the house hunting journey. Every emails, phone calls, even phone text messages will be responded quickly. None of the details being missed out from pre settlement until post settlement. From bidding and pricing, all third party inspections (building, termites and pool), final house inspections, finalizing the contract, engage buyers settlement agent, until final settlement and pick up the house key to your hand, Zana still with us and never left us alone.
We have promised her to use her property buyers service again in the future for our investment property because we trust her and had a very good experience with the first one. Thank you Zana, for giving your full dedication for our achievement.”