“Being working and living overseas for 6 years, we found Perth property market to be very different to what we were used to, we had been searching for a house online with help of friends but hadn’t really firmed on exact specifications, thus we decided to use a professional buyer’s agent to find us a family home, and luckily we found Zana van de Graaf. From the first video conference with Zana we knew we were working with someone who knew her stuff both business wise and in general just how to communicate with a client.
Zana managed to explain to us the whole process and explained that it could be possibly the 1st or it may be the 50th property we would find but it would be the right place in the right location that ticked maximum number of boxes.
So from the start of the property search to the final completion date Zana was informative all throughout the process from different angles, The level of care and detail Zana showed at each step, the time Zana took to understand our preferences and family needs (i.e. proximity to schools, life style, etc.), the hassle Zana took out of the process and the effort she made to help refer us to other people for other services we needed (property manager, inspectors, etc.) made a very stressful process much easier.
Thank you, Zana, very much for all the dedication, stress, and hard work that went into making our family home come true and looking forward to deal with you again when we have enough money to buy our next investment property.
We have much appreciation for Zana’s thoughtfulness and professional conduct in finding us our lovely family home, we couldn’t make it without her. Thanks is not adequate.”